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With 40+ years of experience and 1000+ businesses served across diverse industries, we continue to drive innovation, efficiency, and sustainable growth for organizations worldwide.
We're a leading provider of essential business services to support the global progress of companies and funds.
Here at IMC, our purpose is progress. Learn more
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Find out what makes our business and our brand tick
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With 40+ years of experience and 1000+ businesses served across diverse industries, we continue to drive innovation, efficiency, and sustainable growth for organizations worldwide.
A TPAP License, or Third-Party Application Provider License, is an approval granted by the National Payments Corporation of India, NPCI, that allows eligible companies to offer UPI-based payment services through mobile or digital applications. With this approval, fintech companies and payment service providers can enable users to make fund transfers, bill payments, merchant payments, and other UPI transactions through their platform.
TPAPs do not operate like banks. They work through Payment Service Provider, PSP, banks and connect their application with the UPI framework as per NPCI rules. The license helps maintain security, compliance, transaction integrity, and user trust within the UPI payment system. For companies planning to enter India’s digital payments sector, obtaining a TPAP License is an required regulatory step before offering UPI-enabled services.
| Applicant Category | Eligibility Details |
|---|---|
| Registered Companies | Companies incorporated under the Companies Act, 2013, or other applicable laws can apply for TPAP registration. |
| Fintech Companies | Businesses building UPI-enabled payment apps, merchant payment platforms, bill payment tools, or digital transaction services may apply. |
| Financial Institutions | Banks, NBFCs, and other licensed financial institutions may apply if they meet UPI participation and compliance requirements. |
| Payment Aggregators | Entities handling merchant payment collection may apply if their business model requires UPI app-based payment services. |
| Digital Payment Platforms | Companies offering mobile-first payment, QR payment, fund transfer, or UPI-linked payment solutions can apply. |
| Established Technology Businesses | Tech companies with secure infrastructure, transaction management capability, and customer support systems may apply if they meet PSP bank and NPCI conditions. |
| Document Category | Documents Required |
|---|---|
| Company Records | Certificate of Incorporation, Memorandum of Association, Articles of Association |
| Promoter and Management KYC | KYC documents of directors, shareholders, and key management persons |
| Financial Records | Audited or self-certified financial statements, as applicable |
| Business Information | Business plan, operational model, transaction flow, and proposed UPI service details |
| Technology and Security | Security policy, privacy policy, data protection measures, and system control documents |
The applicant must first confirm whether it meets the eligibility criteria prescribed for TPAP registration, including entity type, business model, technology capability, and compliance readiness.
Collect the required information and documents, including company details, director and shareholder KYC, financial records, business plan, operational details, security policies, and privacy policies.
Fill the TPAP license application with accurate details such as the legal name of the entity, registered office address, contact details, management information, and proposed UPI service model.
Submit all supporting documents along with the application, including incorporation records, MoA, AoA, KYC documents, financial statements, and technology or security-related policies.
The application is reviewed to check eligibility, document accuracy, financial position, background details, regulatory compliance, and alignment with UPI security requirements.
After successful review and satisfaction of all requirements, approval is granted, allowing the entity to operate as a TPAP and offer UPI-enabled payment services through its platform.
| Regulatory Area | What It Covers |
|---|---|
| NPCI Guidelines | NPCI sets the main rules for TPAP participation in the UPI system. These guidelines cover eligibility, onboarding, technical standards, transaction handling, reporting, and operating conditions for TPAPs. |
| RBI Directions | RBI regulates payment systems in India and issues directions linked to security, risk management, settlement, customer protection, and safe operation of payment systems. TPAPs must follow these requirements through the UPI framework. |
| UPI Procedural Guidelines | These guidelines define the technical, operational, and security standards for UPI transactions. They cover transaction processing, system integration, dispute handling, user authentication, and service-level requirements. |
| Data Protection and Privacy Rules | TPAPs must protect customer data and follow applicable Indian data protection and privacy requirements. UPI-related data must be stored and processed in India as per RBI and NPCI requirements. |
| Security and Risk Controls | TPAPs are expected to maintain strong fraud monitoring, cyber security controls, transaction monitoring, incident response systems, and customer grievance processes. |
| Ongoing Compliance | After registration, TPAPs must continue to follow NPCI circulars, RBI directions, audit requirements, reporting timelines, and updates issued for UPI participants. |
| Responsibility | What It Means |
|---|---|
| User onboarding | Follow proper customer onboarding and app-level controls |
| Transaction security | Maintain secure UPI transaction flow and fraud checks |
| Complaint handling | Support users for failed payments, disputes, and transaction issues |
| Data protection | Protect customer and transaction data as per applicable rules |
| NPCI compliance | Follow NPCI circulars, UPI guidelines, and PSP bank requirements |
| System uptime | Maintain stable app performance and service continuity |
| Compliance Area | What It Covers |
|---|---|
| NPCI Reporting | Submission of required reports and operational updates |
| UPI Rule Compliance | Continued adherence to NPCI circulars and UPI guidelines |
| Security Controls | Data protection, fraud monitoring, and transaction safety |
| Audit and Review | Internal checks of systems, records, and controls |
| Service Continuity | Uptime, incident response, and customer support readiness |
| Point | TPAP | Payment Aggregator |
|---|---|---|
| Main role | Enables UPI payments through an app | Collects payments for merchants |
| Regulator or framework | NPCI UPI framework, with PSP bank involvement | RBI payment aggregator framework |
| Customer use | UPI transfers, merchant payments, bill payments | Merchant payment collection |
| Bank connection | Works through PSP banks | Works with acquiring banks and payment systems |
| Example use case | UPI app for customers | Checkout payment collection for businesses |
UPI Business Model Review
IMC reviews the applicant’s proposed UPI payment model, service flow, customer journey, transaction structure, and PSP bank arrangement before the registration process begins.
TPAP Application Support
IMC assists in preparing the TPAP registration file, including company records, director and shareholder KYC, financial documents, business plan, operational details, security policies, and privacy documents.
NPCI Requirement Guidance
IMC helps applicants understand key NPCI expectations related to UPI operations, transaction security, data handling, customer protection, reporting, and system controls.
PSP Bank Coordination
TPAPs operate through PSP banks. IMC supports applicants in preparing the required information and documentation needed for PSP bank review and coordination.
Compliance Planning After Approval
IMC provides TPAP license registration for eligibility review, documentation planning, PSP bank coordination, and post-approval compliance preparation.
Practical Support for Fintech Teams
IMC helps businesses plan TPAP registration without complications by reviewing gaps early, preparing application documents properly, and setting up internal controls needed to operate within the UPI system.
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