Hospitality PRO Services · Dubai Mainland & Free Zones

PRO Services for Hospitality Businesses in Dubai

Employee visa processing, renewals and employment records for hotels, restaurants, cafés and catering operators in Dubai.

45+ years of experience · 500+ companies supported

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  • 45+ years of experience
  • 500+ companies supported
  • Dubai mainland and free zones
  • A dedicated PRO officer

At a Glance

Hospitality PRO services in Dubai at a glance

Quick answer

Hospitality businesses in Dubai run large workforces that change with new outlets, seasons and staff movement. PRO services for hotels, restaurants and caterers cover work permits and visas for each new hire, occupational health cards for food handlers, Emirates ID, renewals across the whole team, and trade licence and food establishment documents. IMC provides these services across Dubai mainland and free zones, with 45+ years of experience and 500+ companies supported.

45+years of experience
500+companies supported
Your hospitality PRO file
  1. 01Staff residence visasGDRFA Dubai
  2. 02Work permitsMOHRE
  3. 03Occupational health cardsDubai Municipality
  4. 04Trade licence renewalDET
  5. 05Food establishment documentsDubai Municipality

Each task tracked by IMC with a renewal date.

Key facts

Who it is for
Hotel or resort, Restaurant, Café, Catering company, Cloud kitchen
Main services
Employee visa processing, Work permits and labour contracts, Occupational health cards, Medical fitness and Emirates ID, Trade licence renewal and amendments, Food establishment documents
Jurisdictions
Dubai mainland and Dubai free zones
Provider
IMC, 45+ years of experience and 500+ companies supported
How to start
Share your company type, employee count, jurisdiction and required service to receive a checklist and quote.

Government authorities involved

  • MOHRE

    Ministry of Human Resources and Emiratisation

    Work permits, labour contracts and WPS records for mainland companies

  • GDRFA Dubai

    General Directorate of Residency and Foreigners Affairs Dubai

    Entry permits, residence visas and the immigration establishment card

  • ICP

    Federal Authority for Identity, Citizenship, Customs and Port Security

    Emirates ID applications and renewals

  • DET

    Dubai Department of Economy and Tourism

    Trade licence renewals and amendments for mainland companies

  • Dubai Municipality

    Occupational health cards and food establishment registration

Who It’s For

PRO support for different hospitality businesses

IMC supports hospitality businesses with large workforces that change often, through new outlets, seasonal hiring and regular staff movement between roles and locations.

  • Hotels and resorts

    Visa administration for teams across every department.

  • Restaurants

    Onboarding for chefs, servers and kitchen teams.

  • Cafés and coffee shops

    Visas and renewals for baristas and service staff.

  • Catering companies

    Documentation for kitchen and event teams.

  • Cloud kitchens

    Staff visas and licence renewals for delivery-led kitchens.

  • Event and banqueting operators

    Support for seasonal and permanent staff.

Common Requirements

Common PRO requirements for hospitality businesses

Hotels, restaurants and hospitality groups often employ large teams across front-of-house, kitchen and operational roles. Each role may have specific employment, identification or health documentation requirements.

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  1. 01

    High-volume hiring

    Work permits and visas for new kitchen and service staff.

  2. 02

    Health cards for food handlers

    Occupational health card applications for staff who handle food.

  3. 03

    Frequent renewals

    Visa renewals tracked across large teams.

  4. 04

    Licence renewals

    Annual trade licence renewal with the DET.

  5. 05

    Outlet documentation

    Supporting documents for Dubai Municipality food establishment files.

Challenges & Solutions

Where hospitality businesses need PRO support

What they deal with How IMC handles it

High-volume hiring for openings and peak seasons

Group processing for permits, medicals and Emirates ID

Food handlers need health cards on top of visas

Visa and occupational health card handled in one file

Renewals are spread across many outlets

Renewal tracking organised by outlet

Staff move between outlets and roles

Labour contracts and records updated with each move

Each new outlet needs licence and food establishment documents

Amendments and outlet documents prepared together

Our Services

Hospitality PRO services in Dubai

These services cover each stage of a hospitality hire, from work permit to health card.

  • Employee visa processing

    Residence visas for chefs, servers, housekeeping and management staff.

    When it's needed
    When you hire for a new outlet or a growing team.
    Documents
    Passport copy, photo, offer letter, medical fitness result.
    Authority
    MOHRE and GDRFA Dubai.

  • Work permits and labour contracts

    Work permits and MOHRE labour contracts for each new hire.

    When it's needed
    Before each employee starts, and when a role or salary changes.
    Documents
    Offer letter, passport and visa copies, company documents.
    Authority
    MOHRE.

  • Occupational health cards

    Applications and renewals for staff in food-handling roles.

    When it's needed
    For new kitchen and service staff, and at each renewal.
    Documents
    Visa copy, Emirates ID, photo, medical test result.
    Authority
    Dubai Municipality.

  • Medical fitness and Emirates ID

    Scheduling medical tests and Emirates ID applications for staff.

    When it's needed
    As part of each new visa and renewal.
    Documents
    Visa or entry permit copy, passport, photo.
    Authority
    Approved medical centres and ICP.

  • Trade licence renewal and amendments

    Annual renewal plus amendments for new outlets, activities or partners.

    When it's needed
    Each year before expiry, and when you open a new location.
    Documents
    Current licence, Ejari, MOA amendments where required.
    Authority
    Department of Economy and Tourism (DET).

  • Food establishment documents

    Preparing company documents for food establishment registration and renewal files.

    When it's needed
    When opening a new outlet and at each renewal.
    Documents
    Trade licence, Ejari, outlet details as requested.
    Authority
    Dubai Municipality.

PRO support for hospitality staff and employment documents

IMC coordinates employee documentation and renewal requirements, helping hospitality businesses keep records organised as teams expand, roles change and new employees join.

  • New residence visas and work permits
  • Occupational health cards for food handlers
  • Medical tests and Emirates ID
  • Renewals tracked by expiry date
  • Visa cancellations
  • A renewal tracker organised by outlet

Company licence renewals and government documents

IMC manages licence renewals and supports the documents each outlet needs, so you can focus on guests.

  • Annual trade licence renewal
  • New outlet and activity amendments
  • Establishment card renewal and quota updates
  • Supporting documents for food establishment files

IMC confirms the applicable authority for your jurisdiction (mainland or free zone) before each process begins.

How We Work

How IMC handles hospitality PRO requirements

  1. Initial assessment

    We review your company type, jurisdiction, team size and the services you need.

  2. Document checklist

    You receive a clear checklist for each application, matched to the right authority.

  3. Submission and coordination

    Our PRO team prepares, submits and follows each application with the relevant authority.

  4. Status updates

    You get an update at every stage, with expected timelines for each task.

  5. Completed documents

    We deliver the issued documents and add the next renewal dates to your calendar.

Why IMC

Why choose IMC for hospitality PRO services?

IMC manages the documents, renewals and authority applications behind every hospitality hire, organised by outlet and role.

  • Employee documentation by outlet

    Residence visa, Emirates ID, labour contract and occupational health card kept in one file for each employee, grouped by outlet and department.

  • Renewal tracking for visas and health cards

    One schedule covering residence visas, Emirates ID, health cards, the trade licence and the establishment card, with reminders sent to your HR team ahead of each date.

  • Coordination with MOHRE, GDRFA Dubai and Dubai Municipality

    IMC prepares and follows applications with MOHRE, GDRFA Dubai, ICP, Dubai Municipality and the DET, matched to your jurisdiction and the service required.

  • Group processing for openings and peak seasons

    Work permits, medical tests and Emirates ID appointments scheduled together when you open a new outlet or hire for a busy season.

  • Itemised quotes

    Each quote lists government fees and IMC's service fee separately, per employee or per application.

Discuss your hospitality PRO requirements

Tell us your company type, team size and jurisdiction. A PRO specialist will send a document checklist and an itemised quote.

Speak to a PRO services specialist

Other Industries

PRO services for other industries

Get Started

Request a hospitality PRO services quote

Tell us about your company and the services you need. A PRO specialist will reply with a checklist and a quote.

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FAQs
Most hospitality businesses need staff visas, work permits, medical fitness and Emirates ID, occupational health cards, visa renewals, trade licence renewal and documents for food establishment files.
IMC provides PRO services for hospitality businesses across Dubai mainland and free zones, with 45+ years of experience and 500+ companies supported. A dedicated PRO officer handles visas, permits, renewals and authority documentation for each client.
Yes. IMC prepares and submits occupational health card applications and renewals with Dubai Municipality for staff in food-handling roles.
Yes. IMC processes applications in batches, organises renewals by department or outlet and shares one clear status update with your HR team.
A mainland restaurant typically works with the DET for its trade licence, MOHRE and GDRFA Dubai for staff, and Dubai Municipality for food establishment and health card documents. IMC confirms the exact list for your outlet.
Yes. IMC handles the licence amendment, prepares the outlet documents and processes visas for the new team.
Typically a passport copy, photo, signed offer letter and medical fitness result. IMC sends a checklist for each new hire or group.
Fees depend on team size, number of outlets and the services you need. Government fees are listed separately from IMC’s service fee.