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With 40+ years of experience and 1000+ businesses served across diverse industries, we continue to drive innovation, efficiency, and sustainable growth for organizations worldwide.
We're a leading provider of essential business services to support the global progress of companies and funds.
Here at IMC, our purpose is progress. Learn more
Be in the know with our latest news, insights and analysis
Our Board and Executive Leadership Team
Find out what makes our business and our brand tick
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With 40+ years of experience and 1000+ businesses served across diverse industries, we continue to drive innovation, efficiency, and sustainable growth for organizations worldwide.
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| State | Target centres | Target jobs | Strategic push |
|---|---|---|---|
| Karnataka | 500 | 350,000 | Beyond Bengaluru |
| Maharashtra | 200+ | 400,000 | New hub locations |
| Haryana | 100+ | 30,000+ | Beyond Gurugram |
| Seven states combined | 1,380+ | 1.2 million by 2031 | National spread |
When a location offers faster approval, it may appear attractive to GCCs. But it discloses little information on how quickly a capable team can be built from that particular location. Before finalizing the decision, it’s important to look beyond the incentive package for employees. What matters more is checking whether the local pool of talent can execute the roles planned for the GCC. Companies are looking beyond established hubs and assessing where they can build the right capabilities at scale.
This is where a closer look at hiring data can change the decision. For example, an IT company evaluating a Tier-II location for its first GCC found the tax package competitive enough. However, when the team benchmarked local hiring data for specialized data engineering roles, the numbers pointed to a different approach. The client chose a hybrid model, with core product functions based in an established hub and support functions built out in the lower-cost city. The specialized roles were filled considerably faster than they would have been under the original all-Tier-II plan.
For first-time entrants, the risk is not necessarily in the entity structure or the details of the subsidy. It is assuming that an attractive incentive package also means there is a mature local talent market for the specific skills the GCC needs.
Setting up a global capability center in India today requires looking beyond the incentive data and understanding what a location can actually staff, not just what it can subsidize. At IMC, we evaluate GCC locations against the functions to be established, the talent required, applicable state incentives and the costs of operating there, before recommending an entity and location structure and structure their decisions related to entity and location around the mandate they intend to run. This way, companies can avoid over-committing to markets that are not yet talent-ready. Right from site selection, our approach focuses on building long-term capability, beyond the announcement on the day of the launch.
Before you commit to the incentive pitch of a state, ask one question. Does this location have the people, or just the paperwork? Reach out to the GCC advisory team at IMC to pressure-test your site selection against current talent data.
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