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With 40+ years of experience and 1000+ businesses served across diverse industries, we continue to drive innovation, efficiency, and sustainable growth for organizations worldwide.
We're a leading provider of essential business services to support the global progress of companies and funds.
Here at IMC, our purpose is progress. Learn more
Be in the know with our latest news, insights and analysis
Our Board and Executive Leadership Team
Find out what makes our business and our brand tick
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With 40+ years of experience and 1000+ businesses served across diverse industries, we continue to drive innovation, efficiency, and sustainable growth for organizations worldwide.
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ICP Smart Services is a new tool that lets the government offer many services online. The UAE wants to improve digital government and service delivery significantly, and this method is part of that. It gives residents, tourists, and companies a smooth and unified experience. It lets them get the services they need without visiting government buildings.
Visa Services
Typical ICP Smart Services Timeframes for Different UAE Visa Types
| Visa Type | Total Time Estimate |
|---|---|
| Tourist Visa | 2- 5 Days |
| Transit Visa | 1 - 3 Days |
| Employment / Work Visa | 9 - 20 Days |
| Golden / Long‑Term Visa | 16 - 35 Days |
| Domestic Worker Visa | 14 - 22 Days |
Emirates ID Services
Passport Services
Residency Services
Security Clearance and Permits
1. Choose Your Access Point
2. Browse by Category
3. Prepare Before Applying
Have the following details ready:
4. Apply Online
5. Fast & Convenient
| Category | Service Type | Who It's For |
|---|---|---|
| Citizens | Emirates ID | UAE nationals needing documentation |
| Foreign Professionals | Residency | Expats—specialists, investors, etc. |
| Foreign Employees | Visa | Expat workers sponsored by employers |
| Corporates & SMEs | Business | Business entities, including SMEs |
| Aspect | ICP Smart Services | Traditional Services |
|---|---|---|
| How You Apply | Online through a website or app | In-person visit to government offices |
| Time of Access | Open all day, every day | Limited to office working hours |
| Processing Time | Many services are completed within 1–2 days | Often takes longer due to paperwork and queues |
| Tracking Your Request | You can check the status online instantly | Usually requires calls or waiting for an update |
| Submitting Documents | Upload soft copies directly on the portal | You need to print and carry physical copies |
| Payments | Made online through secure payment options | Usually paid at counters or via offline methods |
| Languages Available | English and Arabic supported on the platform | Mostly Arabic, limited translation help |
| Support | Help available through chatbot, call, and FAQ | May need to visit or call different offices |
| Need to Visit Office | Not required for most services | Usually required for submission or signatures |
| What It Covers | Visas, Emirates ID, Golden Visa, Family Book updates, etc. | Same services, but more manual involvement |
| User Experience | One account to manage all services, fewer steps | May involve long queues and multiple forms |
| System Connection | Linked to other UAE databases for faster checks | Verification may take longer as systems aren’t always connected |
Living and doing business in Dubai, UAE, has never been easier, thanks to the ICP Smart Services. Using this tool, you can save time, focus on what’s essential, and ease many bureaucratic tasks. You can easily and quickly address your government needs with the ICP Smart Services. Make the most of your UAE journey with IMC’s advisory support for smoother, faster processes.
What is the ICP Smart Services platform used for?
Why is my application on ICP Smart Services delayed or showing pending?
What documents are required for visa renewal through ICP?
Is it mandatory for GCC citizens to register on ICP?
Do I need an account to use ICP Smart Services?
How to check UAE visa status in ICP Portal?
How to check UAE visa validity in ICP Portal?
Akansha Agarwal is an experienced advisor specializing in UAE government services, with a focus on ICP Smart Services. She helps individuals and businesses manage visa, residency, and Emirates ID processes efficiently. Her guidance is rooted in accuracy, responsiveness, and a deep understanding of procedural updates.
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