We are in the era of digitalization where rapid changes are happening in digital space. Many huge businesses are ruling their industries with the help of SaaS companies. One such SaaS provider is Zoho which is a popular name in providing CRM services to businesses.
Zoho is a SaaS company that provides various applications that allow businesses to manage customer relationships through various products offered by Zoho. It includes CRM, project management, emails, invoicing, an attendance platform, and more.
Many companies fail to understand that implementation of Zoho in the business is the most important step for using Zoho services according to your needs. You need the best partner to implement Zoho based on your requirements. The process is challenging and might be impossible for in-house developers until they know the ins and outs of Zoho. A Zoho implementation partner is the best way to proceed to avoid any costly mistakes during implementations.
Discussed below are some tips to guide you on how to find the best partner for your Zoho implementation.
Understanding Your Needs
What are the services you require? Is it CRM, emails, or project management? Whatever is your requirement, make an estimated budget for the same. After your requirements and budget are finalized, you can go ahead in selecting the Zoho partner to implement your needs in your budget.
Market Reputation and Experience
Being a part of the industry, every company maintains a market reputation. You should be in a partnership with a company that maintains good work with its clients and works as a reputed business in the industry.
Another vital thing to consider is the expertise and knowledge of the company in your domain of work. Choose a Zoho implantation partner who can easily understand your business and customize your Zoho based on your business requirements. For example, if your business needs CRM implementation from Zoho, choosing a partner who has first-hand experience in CRM implementations will make the process seamless and right on track.
Customer Experience and Support
Your Zoho implementation partner will be your first point of contact for any problems related to your Zoho. Your Zoho partner should be able to solve all technical hitches occurring during or after the implementation. A good support team will be able to solve all your problems and provide helpful advice to any question. Zoho Books support is another way to solve your issues which allows you to take direct help from Zoho. However, having a Zoho partner as your support team is helpful in the long run.
Quality over Price
The overall cost of a Zoho implementation partner depends on many factors including your business needs, Zoho license, users count, data migration, user training, and the location of the partner. The charge of your Zoho partner will depend on many other factors like the complexity of the project, time taken for the project, and the Zoho services you have opted for.
For example, you might have shortlisted some partners having different price budgets, it is not wise to go for the partner with the lowest cost. You should always consider quality over cost. Don’t settle for lower budgets which might increase your costs later if the implementation is not done as per your requirements.
Conclusion
A Zoho implementation partner is crucial to have for a better and more focused implementation of a Zoho product in your business operations. With so many partners online, choosing one can be overwhelming. However, you can consider the tips mentioned above and choose the partner best suited to your needs and budget.
